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Terms and Conditions

Private company Quinton House BV (hereinafter: Quinton House) is registered with the Chamber of Commerce under number 82655170 and has its registered office at Nieuwegracht 60 (3512LT) in Utrecht.

 

Article 1 - Definitions

1. In these general terms and conditions, the following terms are used with the following meaning, unless expressly stated otherwise:

2. Offer: any written offer to the Lessee to provide services by the Lessor to which these terms and conditions are inextricably linked. 

3. Company: the natural or legal person who acts in the exercise of a profession or business.

4. Consumer: the natural person who does not act in the course of a profession or business. 

5. Services: the service offered by the Lessor is the rental of furnished spaces that are suitable for training, education, conferences, days out and meetings, as well as the rental of movable property (including but not limited to tables and chairs). In addition to the rental  of the Rental, the Landlord can also provide catering or an arrangement for the Tenant. 

6. Leased: the furnished spaces and movable property leased by Quinton House. 

7. Tenant: the Company or the Consumer who enters into a (distance) Agreement with the Landlord.

8. Agreement: the (distance) agreement that extends to the rental of the Rented Property, as well as the provision of additional services by Quinton House. 

9. Lessor: the provider of the Leased Property to the Lessee, hereinafter referred to as: Quinton House.

10. Website: www.quintonhouse.nl

 

Article 2 - Applicability

1. These terms and conditions apply to any Offering by Quinton House and any Agreement between Quinton House and a Tenant. 

2. Before a (distance) Agreement is concluded, the Lessee will be provided with these general terms and conditions. If this is not reasonably possible, Quinton House will indicate to the Tenant how the Tenant can view the general terms and conditions, which are in any case published on the Quinton House website, so that the Tenant can easily save these general terms and conditions on a durable data carrier.

3. Deviation from these general terms and conditions is not possible. In exceptional situations, it is possible to deviate from these general terms and conditions if this has been explicitly agreed in writing with Quinton House.

4. These general terms and conditions also apply to additional, amended and follow-up agreements with Renter. 

5. If one or more provisions of these general terms and conditions are partially or wholly invalid or are invalid, the other provisions of these general terms and conditions will remain in force and the invalid/nullified provision(s) will be replaced by a provision with the same purport as the original provision.

6. Uncertainties about the content, explanation or situations that are not regulated in these general terms and conditions must be assessed and explained in the spirit of these general terms and conditions.

7. If reference is made to she/her in these general terms and conditions, this should also be construed as a reference to he/him/are, if and insofar as applicable.

8. If Quinton House is referred to, Quinton House always acts from the relevant location with which the Tenant has entered into an Agreement.

 

Article 3 - The Offer 

1. All offers made by Quinton House are without obligation, unless explicitly stated otherwise in writing. If the Offer is limited or valid under specific conditions, this will be explicitly stated in the offer. An Offer only exists if it has been laid down in writing.

2. The Offer made by Quinton House is without obligation. Quinton House is only bound by the Offer if the Tenant's acceptance thereof is confirmed in writing within 14 days and/or the Tenant has already paid the amount due. Nevertheless, Quinton House has the right to refuse an Agreement with a potential Tenant for reasons that are justified for Quinton House.

3. The Offer contains an accurate description of the services offered and the Rented Property with associated prices. The description is detailed in such a way that the Lessee is able to make a proper assessment of the Offer. Obvious mistakes or errors in the Offer cannot be binding on Quinton House.  Any images and specific data in the Offer are only an indication and cannot be a ground for any compensation or dissolution of the Agreement (on distance). Quinton House cannot guarantee that the colors in the picture correspond exactly to the real colors of the Rental.

4. Offers do not automatically apply to follow-up orders.

5. Delivery times and terms stated in the Quinton House Offer are indicative and, if they are exceeded, do not entitle the Tenant to dissolution or compensation, unless expressly agreed otherwise. 

6. If the Tenant places an option on a date, Quinton House will not reserve or promise anything yet. An option is not a definitive reservation and therefore no rights can be derived from it. An option can be canceled free of charge by both Parties. 

 

Article 4 - Conclusion of the Agreement

1. De  Agreement is concluded at the moment that the Tenant has accepted an Offer or Agreement from Quinton House by returning a signed copy (digitally) to Quinton House, or by paying for the Rented Property.

2. The Lessee can submit a request for a quote for the Leased Property via the Quinton House website and/or by telephone. Quinton House will confirm the Agreement with the Tenant in writing, or at least by e-mail. 

4. Quinton House has the right to revoke the (signed) Agreement within 5 working days after receipt of the acceptance. 

5. If the acceptance (on minor points) deviates from the Offer, Quinton House is not bound by it. 

6. Any agreement entered into with Quinton House or any project assigned to Quinton House by the Renter rests with the company and not with any individual associated with Quinton House.

7. The Tenant's right of withdrawal is excluded, unless otherwise agreed.

8. Quinton House is not bound by an Offer if the Tenant could reasonably have expected or should have understood or should have understood that the Offer contains an obvious mistake or error. The Lessee cannot derive any rights from this mistake or error.

 

Article 5  - Duration of the Agreement and (partial) cancellation

1. The rental period is entered into for a definite period of time and ends by operation of law on the agreed date and time.

2. Both the Tenant and Quinton House can dissolve the Agreement on the basis of an attributable shortcoming in the fulfillment of the Agreement if the other party has been given written notice of default and it has been given a reasonable term to fulfill its obligations and it still fails to fulfill its obligations. then comply correctly. This also includes the payment and cooperation obligations of the Lessee.

3. The dissolution of the Agreement does not affect the Tenant's payment obligations insofar as Quinton House has already performed work or delivered services at the time of the dissolution. The tenant must pay the agreed fee.

4. Both the Tenant and Quinton House can terminate the Agreement in writing in whole or in part without further notice of default, with immediate effect if one of the parties is granted a moratorium, bankruptcy has been filed or the company concerned ends due to liquidation. If a situation as stated above occurs, Quinton House is never obliged to refund monies already received and/or compensation.

5. When the Agreement  is concluded, the tenant is obliged to indicate the number of persons, the number of desired rooms as well as any other desired Services.

  • Up to 45 days before the start date, all Services can be canceled free of charge.

  • In the event of a reduction in the number of persons or the number of rented spaces up to 4 weeks before the commencement date, 25% of the quotation amount to which the reduction relates will be charged to the Tenant,

  • up to 2 weeks before the commencement date, 50% of the quotation amount to which the reduction relates will be charged,

  • up to 1 week before the commencement date, 75% of the quotation amount to which the reduction relates will be charged  and

  • within 1 week before the start date, 100% will be charged.

Quinton House is at all times entitled to charge higher costs if it has incurred more costs for the performance of the Agreement.

6. If the Renter uses the Rented Property (unlawfully) for a longer period or if the number of persons specified has changed without any consultation, the Renter owes Quinton House the costs incurred at the agreed (hourly) rate based on subsequent calculation._cc781905-5cde -3194-bb3b-136bad5cf58d_

7. If Quinton House cancels the Agreement more than 45 days before the start of the rental period, no costs will be charged to the Tenant. In such a case Quinton House is not liable for the resulting costs that the Tenant must incur as a result. 

8. If the Tenant cancels the Agreement prematurely on the basis of an epidemic/pandemic because the Tenant's (company) policy is stricter than the policy applied by the government, Quinton House will charge costs. Government policy is  always guiding Quinton House. 

 

Article 6 - Performance of the Agreement

1. Quinton House will perform the Agreement to the best of its knowledge and ability. 

2. The Agreement on the basis of which Quinton House provides the services, is leading for the size and scope of the services. The Agreement will only be performed for the benefit of the Renter. Third parties cannot derive any rights from the content of the Services performed in connection with the Agreement.

3. The information and data provided by the Tenant are the basis on which the services offered by Quinton House and the prices are based. Quinton House has the right to adjust its services and prices if the information provided turns out to be incorrect and/or incomplete. If there are changes in the (company) data of the Tenant, he must inform Quinton House as soon as possible. 

4. The performance of the Services is based on the information provided by the Lessee. If the information has to be changed, this may have consequences for any established planning. Quinton House is never liable for adjusting the planning. If the commencement, progress or delivery of the Services is delayed because, for example, the Tenant has not provided all the requested information or has not provided it on time or in the desired format, does not provide sufficient cooperation, a possible advance has not been received in time by Quinton House or circumstances, which are for the account and risk of the Tenant, there is a delay, Quinton House is entitled to a reasonable extension of the delivery or completion period. All damage and additional costs as a result of delay due to a cause as mentioned above are for the account and risk of the Renter. 

5. If and insofar as required for proper performance of the Agreement, Quinton House has the right to have certain activities performed by third parties at its own discretion.

6. Quinton House may require security from the Tenant before proceeding with the performance of the Agreement, in the form of a deposit or advance payment.

7. Quinton House is not liable for damage, of whatever nature, that has arisen because Quinton House has based on incorrect and/or incomplete information provided by the Tenant, unless Quinton House was aware of this inaccuracy or incompleteness._cc781905-5cde- 3194-bb3b-136bad5cf58d_

8. The tenant indemnifies Quinton House against any claims from third parties who suffer damage in connection with the execution of the Agreement and which are attributable to the tenant.

 

Article 7 - Catering/Package

1. Quinton House can provide the catering or an arrangement (breakfast, lunch, dinner and drinks) for the Tenant and any third parties if instructed to do so. 

2. When the Agreement  is concluded, the tenant is obliged to indicate the desired catering and the number of persons. Up to 3 working days before the start of the planned date, the Client may notify a change of a maximum of 15% of the number of persons free of charge. If the change exceeds the aforementioned percentages, or if the change takes place within 3 working days before the start of the planned date, Quinton House will charge costs for this.

3. The tenant is obliged to follow any warnings, instructions, product and/or directions for use of Quinton House when using the provided catering. Quinton House is not liable for any damage as a result of not following these instructions and directions.

4. Quinton House will provide vegan, gluten-free, lactose- and cow's milk-free meals at the request of the Tenant.

5. Quinton House provides on request  special meals for persons with an allergy to nuts and/or peanuts. Meals can always contain traces of nuts and/or peanuts.

6. Quinton House is not liable for damage as a result of the Tenant not reporting allergies, not timely and/or incompletely.

7. Soft drinks will be charged to the Tenant on the basis of actual costs, unless otherwise agreed in writing. 

 

Article 8 - Instructions for use and obligations of the Tenant

1. The Tenant must treat the Rented Property as befits a good tenant. The Lessee is obliged to use the Leased Property properly and himself in accordance with its purpose under the Agreement.

2. The Lessee is obliged to use the Leased Property exclusively for the purpose as agreed between the Parties. 

3. The tenant has an independent responsibility for the management and use of the space made available by Quinton House. 

4. Re-letting is prohibited unless Tenant has explicit written permission from Quinton House to sub-let the Property to third parties. 

5. In the case of further letting, the Lessee is liable for the use by this third party in the same way as for its own use has been agreed in these terms and conditions.

6. The Renter is obliged to use the Rental Property in such a way that it does not violate any law, any local ordinance or any other government regulation, and that there is no danger that any government license or government exemption will or can be revoked. The tenant will also comply with the requirements or regulations, set or to be set by or on behalf of utility companies and any other companies that are or will be charged with the supply of gas, water and electricity, etc. and/or the transport thereof and/or the measurement thereof. .

7. The Tenant is obliged to use the Rented Property in such a way that no nuisance or nuisance in any form whatsoever is caused to Quinton House, the neighbors and the wider environment by or on behalf of the Tenant and by (the use of) the Rented Property._cc781905-5cde -3194-bb3b-136bad5cf58d_

8. The Lessee is prohibited from changing the layout or appearance of the Leased Property in whole or in part or adding anything to it without the prior written consent of Quinton House. Quinton House is only obliged to cooperate if these changes are necessary for the effective use of the Rented Property. Quinton House has the right to attach conditions to the granting of written permission or to impose an order, including an increase in the rent if the changes and additions give reasonable cause to do so._cc781905-5cde-3194-bb3b- 136bad5cf58d_

9. Changes and additions made or adopted by the Lessee do not form part of the Leased Property and must be undone or removed by the Lessee before or at the end of the Agreement, unless otherwise agreed by the parties upon or after Quinton House has given written permission. may have been agreed.

10. The Lessee is obliged to make the Leased Property available to Quinton House in a clean condition after the rental period and to deliver it in accordance with the Agreement. If, after inspection of The Rental Property by Quinton House, it appears that The Rental Property has not been delivered clean, the additional cleaning costs will be charged to the Tenant. 

11. The Lessee is not entitled to any compensation for unjust enrichment of Quinton House or any third party in connection with changes made or adopted by the Lessee to the Leased Property and additions to the Leased Property which are not for any reason whatsoever at or after the end of the Agreement. undone or removed, unless explicitly agreed otherwise in writing.

12. The tenant is obliged to provide all information requested by Quinton House as well as relevant appendices and related information and data in a timely manner and/or before the start of the rental period and in the desired form for the correct and efficient execution of the Agreement. Failing this, Quinton House may not be able to fully implement the Agreement. The consequences of such a situation are at all times for the account and risk of the Lessee.

13. Quinton House is under no obligation to verify the accuracy and/or completeness of the information provided to it or to update Tenant with respect to the information if it has changed over time, nor is Quinton House responsible for the correctness and completeness of the information compiled by Quinton House for third parties and/or provided to third parties in the context of the Agreement.

14. Quinton House may, if necessary for the performance of the Agreement, request additional information. Failing this, Quinton House is entitled to suspend the execution of the Agreement until the information has been received, without being obliged to pay any compensation for whatever reason towards the Tenant. In the event of changed circumstances, the Lessee must notify Quinton House of this immediately or no later than 3 working days after the change has become known.

15. The Tenant is not allowed to hang (advertising) signs on the door of the Rental, or anywhere else visible outside or in the Rental.

16. The Tenant must insure and keep insured its property, employees and any third parties that visit the Tenant for the duration of the agreement. 

17. The tenant must adhere to the specified Quinton House house rules. Violation of this may result in the Agreement being terminated and the Tenant being denied access to the Quinton House Rental. 

18. Lost and found items will not be kept by Quinton House for longer than 30 days. If the Tenant has lost a property, Quinton House must be contacted for this. Quinton House will not contact the Tenant for this. 

 

Article 9 - Obligations Quinton House 

1. Quinton House will perform the Agreement to the best of its knowledge and ability and is obliged to leave the Rented Property at the disposal of the Tenant insofar as this is necessary for the agreed use.

2. Quinton House will deliver the Leased Property in a good state of repair and without defects detectable by an expert, except if and/or insofar as maintenance defects and/or other defects may be stated. 

3. If and insofar as required for the proper execution of the Agreement, Quinton House has the right to have certain work performed by third parties at its own discretion.

 

Article 10 - Delivery

1. The Lessee is obliged to take delivery of the Leased Property at the time it is made available to it in accordance with the Agreement, even if these are offered to it earlier or later than agreed.

2. If the commencement, progress or delivery of the Agreement is delayed because, for example, the Tenant has not supplied all the requested information or has not provided it on time, does not provide sufficient cooperation, the (down) payment has not been received on time by Quinton House or circumstances beyond the control of Quinton House, Quinton House is entitled to a reasonable extension of the delivery or completion period. All agreed delivery times are never strict deadlines. The tenant must give Quinton House written notice of default and allow it a reasonable term to still be able to deliver. The tenant is not entitled to any compensation due to the delay.

3. If Quinton House requires information from the Tenant in the context of the performance of the Agreement, the delivery time will only commence after the Tenant has provided Quinton House with all data necessary for the performance. 

 

Article 11 - Additional activities and changes

1. If during the execution of the Agreement it appears that the Agreement needs to be adjusted, or if further work is required at the request of the Tenant to achieve the desired result for the Tenant, the Tenant is obliged to pay for this additional work in accordance with the agreed rate. . Quinton House is not obliged to comply with this request and may require the Tenant to conclude a separate Agreement for this purpose and/or to refer it to an authorized third party.

2. If the additional work is the result of Quinton House's negligence, Quinton House has made an incorrect estimate or could have reasonably foreseen the work in question, these costs will not be passed on to the Tenant. 

3. If a fixed price has been agreed for the Services, Quinton House will inform the Lessee about the additional costs or financial consequences of the additional work.

4. If and insofar as a fixed price has been agreed for the performance of certain Services, and the performance of those Services leads to additional work that cannot reasonably be considered to be included in the fixed price, or the price must be increased if As a result of the incorrect information provided by the Tenant, which is important for the determination of the price (unless Quinton House should have discovered the inaccuracy of the information before the price was determined), Quinton House is entitled to charge these costs, after consultation with the Tenant. to be charged to Tenant. 

 

Article 12 - Defects 

1. Quinton House guarantees that the Rented Property complies with the Agreement as concluded between the parties.

2. Quinton House is obliged to remedy defects at the request of the Tenant, unless this is impossible or the costs of remedying the defects cannot reasonably be charged from Quinton House. 

3. Any damage or loss must be reported to Quinton House immediately, but at the latest within 24 hours. If agreed, Quinton House will take care of further settlement of the damage and/or repair of the damage. The tenant is obliged to follow the directions of Quinton House. 

4. The tenant is personally liable for the following costs and damages, and indemnifies Quinton House against:

  1. Damage due to the loss of and in the Rented Property and/or the accompanying documents;

  2. The damage that for whatever reason is not reimbursed by the insurance company of the Renter;

  3. Damage due to negligent actions on the part of the Renter himself.

5. Defects in changes and additions made or taken over by the Lessee and defects in the Rented Property arising from those changes or additions and harmful consequences for the Rented Property, Quinton House or third parties are not regarded as defects in the Rented Property as referred to in Section 7:204 of the Dutch Civil Code. and do not give the Tenant any claim against Quinton House. The Renter is liable for defects in the Rental Property resulting from those changes or additions and harmful consequences for the Rental Property, Quinton House or third parties. The tenant will indemnify Quinton House against any third-party claims against Quinton House in connection therewith. 

6. Invisible defects are defects that the Lessee did not discover during a thorough inspection of the Leased Property and could not reasonably have discovered it, must be reported to Quinton House in writing immediately after discovery of the defect. 

 

Article 13 - Prices

1. During the period of validity of the Offer, the prices of the items offered will not be increased, unless there are changes in VAT rates.

2. The prices stated in the Offer are exclusive of VAT, unless otherwise agreed. 

3. The Lessee is obliged to fully reimburse the costs of third parties, which are deployed by Quinton House after the Lessee's approval, unless expressly agreed otherwise.

4. The prices as stated in the Offer are based on the cost factors applicable at the time of the conclusion of the Agreement, such as: import and export duties, freight and unloading costs, insurance and any levies and taxes._cc781905-5cde-3194-bb3b -136bad5cf58d_

5. The parties can agree that the Lessee must pay an advance. If an advance has been agreed, the Tenant must pay the advance before a start is made with the performance of the services.

6. Quinton House is entitled to annually increase the applicable prices and rates in accordance with the applicable inflation rates. This also applies to other price changes during the Agreement and to new Agreements. 

 

Article 14 - Payment and collection policy

1. Payment must be made in the currency invoiced via the method indicated, unless otherwise agreed. 

2. The tenant cannot derive any rights or expectations from a budget issued in advance, unless the parties have expressly agreed otherwise.

3. The tenant must make a lump sum payment to the account number and details of Quinton House that have been made known to her. Parties can only agree on a different payment term after explicit and written permission from Quinton House.

4. If a periodic payment obligation of the Tenant has been agreed, Quinton House is entitled to adjust the applicable prices and rates in writing with due observance of a term of 3 months.

5. In the event of the Lessee's death, bankruptcy, attachment or suspension of payments, Quinton House's claims against the Lessee are immediately due and payable and the Leased Property must then immediately be brought under the control of Quinton House by the Lessee or his heirs.

6. Quinton House has the right to have the payments made by the Tenant go first of all to reduce the costs, then to reduce the interest due and finally to reduce the principal sum and the current interest. Quinton House may, without being in default as a result, refuse an offer of payment if the Tenant designates a different order for the allocation. Quinton House may refuse full repayment of the principal if the outstanding and accrued interest as well as the costs are not also paid.

7. If the Renter does not meet its payment obligation, and has not fulfilled its obligation within the specified payment term of 14 days, the Renter is in default as a Company by operation of law. The tenant, being a Consumer, will first receive a written reminder with a term of 14 days after the date of the reminder to still meet the payment obligation, including a statement of the extrajudicial costs if the Consumer does not meet its obligations within that term, before falls into default.

8. From the date that the Tenant is in default, Quinton House will, without further notice of default, claim the statutory interest from the first day of default until full payment and compensation of the extrajudicial costs in accordance with article 6:96 of the Dutch Civil Code, to be calculated according to the graduated scale from the decision. compensation for extrajudicial collection costs from 1 July 2012. 

9. If Quinton House has incurred more or higher costs that are reasonably necessary, these costs are eligible for reimbursement. The judicial and enforcement costs incurred are also for the account of the Lessee.

 

Article 15 - Warranty

Quinton House guarantees that the Rented Property complies with the Agreement, the specifications, usability and/or reliability stated in the Offer and the legal rules/regulations at the time of the conclusion of the Agreement. 

Article 16 - Privacy, data processing and security

1. Quinton House handles the (personal) data of the Tenant with care and will only use it in accordance with the applicable standards. If requested, Quinton House will inform the data subject about this. Questions about the processing of personal data and further information can be sent to Quinton House by e-mail.

2. The tenant is responsible for the processing of data that are processed using a service of Quinton House. The tenant also guarantees that the content of the data is not unlawful and does not infringe any rights of third parties. In this context, the Tenant indemnifies Quinton House against any (legal) claim related to this data or the implementation of the Agreement.

3. If Quinton House is required to provide information security under the Agreement, this security will meet the agreed specifications and a security level that, in view of the state of the art, the sensitivity of the data, and the associated costs. , is not unreasonable. 

 

Article 17 - Suspension and dissolution

1. Quinton House is authorized to suspend the fulfillment of the obligations or to dissolve the Agreement if the Tenant does not or not fully fulfill the (payment) obligations under the Agreement.

2. In addition, Quinton House is authorized to dissolve the Agreement existing between it and the Tenant, insofar as it has not yet been performed, without judicial intervention, if the Tenant does not timely or properly fulfill the obligations that it has from any agreement with Quinton House. concluded Agreement. In that case Quinton House is not liable for damage, for whatever reason, as a result of the suspension of its activities.

3. Furthermore, Quinton House is authorized to dissolve the Agreement (or have it dissolved) without prior notice of default if circumstances arise which are of such a nature that fulfillment of the Agreement is impossible or can no longer be required according to standards of reasonableness and fairness, or if circumstances otherwise arise. which are of such a nature that unaltered maintenance of the Agreement cannot reasonably be expected. 

4. If the Agreement is dissolved, Quinton House's claims against the Tenant are immediately due and payable. When Quinton House suspends the fulfillment of its obligations, it retains its rights under the law and the Agreement.

5. Upon termination of the rental period, the Renter immediately loses the right to use the Rental.

6. Quinton House is entitled to reclaim all property upon termination of the Agreement. 

7. Quinton House always reserves the right to claim compensation. 

 

Article 18 - Limitation of liability

1. In the event of an attributable shortcoming on the part of Quinton House, Quinton House is only obliged to pay any compensation if the Tenant has given Quinton House notice of default within 14 days after discovery of the shortcoming and Quinton House has not subsequently rectified this shortcoming within a reasonable period of time. recovered. The notice of default must be submitted in writing and contain such an accurate description/substantiation of the shortcoming, so that Quinton House is able to respond adequately.  

2. The Lessee is liable for all damage to the Leased Property, unless the Lessee proves that to him and to persons for whom he bears responsibility and/or liability in relation to Quinton House, which in any case includes his staff, with regard to the the occurrence of that damage is not at fault. 

3. Quinton House is not liable for damage resulting from the use of the Rental. 

4. Quinton House is not liable for any damage occurring to the Tenant as a result of not making the Rented Property available on time, unless a later making available of the Rented Property to the Tenant is due to its own intent or gross negligence on the part of Quinton House itself.

5. Quinton House is never liable for improper use of the Rented Property outside its control during the rental period by the Tenant. The Lessee must adhere to the use of the Leased Property.

6. If damage occurs during the rental period, the Tenant is obliged to compensate all damage if this is not covered by the guarantee and/or Quinton House cannot repair the damage or have it repaired free of charge.

7. If the Lessee is unlawfully in possession of the Leased Property after the end of the Agreement, Quinton House can claim compensation based on the rental price for the time that it is missing the leased property. 

8. If the performance of the Agreement by Quinton House leads to liability on the part of Quinton House, that liability is limited to the total amount invoiced under the Agreement, but only with regard to the direct damage suffered by the Tenant, unless the damage is the result of intent or negligence on the part of Quinton House. Direct damage is understood to mean: reasonable costs incurred to limit or prevent direct damage, determining the cause of damage, direct damage, liability and the method of repair. The liability is in any case limited to the maximum amount of damage that is paid out by the insurance company per claim per year.

9. Quinton House is not liable for consequential damage, indirect damage, trading loss, loss of profit and/or loss suffered, lost savings, damage due to business interruption, capital losses, delay damage, interest damage and immaterial damage.

10. Quinton House is not liable for damage that is or may be the result of any act or omission as a result of (incomplete and/or incorrect) information on the website(s) or linked websites.

11. Quinton House is not responsible for errors and/or irregularities in the functionality of the website and is not liable for malfunctions or the unavailability of the website for any reason. Quinton House does not guarantee a correct and complete transmission of the content of and e-mail sent by/on behalf of Quinton House, nor for its timely receipt.

12. The Tenant indemnifies Quinton House against all third-party claims as a result of a defect as a result of a service provided by the Tenant to a third party and which partly consisted of Services provided by Quinton House, unless the Tenant can demonstrate that the damage was solely caused by the service of Quinton House.

13. Any advice provided by Quinton House, based on incomplete and/or incorrect information provided by the Tenant, is never a ground for Quinton House's liability.

14. The content of the advice provided by Quinton House is not binding and only advisory in nature. Tenant decides himself and on his own responsibility whether to follow the proposals and advice of Quinton House mentioned herein. All consequences arising from the follow-up of the advice are for the account and risk of the Lessee. The tenant is at all times free to make its own choices that deviate from the advice provided by Quinton House. Quinton House is not bound by any form of refund if this is the case.

15. If a third party is engaged by or on behalf of the Tenant, Quinton House is never liable for the actions and advice of the third party engaged by the Tenant as well as the processing of results (of advice drawn up) of the third party engaged by the Tenant in Quinton House's own advice. .

16. All claims of the Tenant due to shortcomings on the part of Quinton House lapse if they have not been reported to Quinton House in writing and with reasons within one year after the Tenant was aware or could reasonably have been aware of the facts on which it bases its claims. All claims of the Tenant expire in any case one year after the termination of the Agreement.

 

Article 19 - Confidentiality

1. Quinton House and the Tenant undertake to maintain the confidentiality of all confidential information obtained in the context of the Agreement. Confidentiality arises from the Agreement and must also be assumed if it can reasonably be expected that it concerns confidential information. Confidentiality does not apply if the relevant information is already public/commonly known, the information is not confidential and/or the information was not disclosed to Quinton House during the Agreement with the Tenant and/or was obtained by Quinton House in any other way. .

2. If Quinton House is obliged by virtue of a statutory provision or a court decision to (partly) provide the confidential information to the law or competent court or a designated third party and Quinton House cannot invoke a right of nondisclosure, Quinton House is not obliged to pay any compensation and does not give the Lessee any ground for dissolution of the Agreement.

 

Article 20 - Indemnification and accuracy of information

1. The tenant is responsible for the correctness, reliability and completeness of all data, information, documents and/or documents, in whatever form, that they provide to Quinton House in the context of an Agreement, as well as for the data that they receive from obtained from third parties and which have been provided to Quinton House for the performance of the Agreement. 

2. The tenant indemnifies Quinton House against any liability as a result of the failure to fulfill or not timely fulfill its obligations with regard to the timely provision of all correct, reliable and complete data, information, documents and/or records.

3. The Tenant indemnifies Quinton House against all claims from the Tenant and third parties engaged by it or working under it, as well as from customers of the Tenant, based on the failure to (timely) obtain any permissions and/or permissions required in the context of the execution of the Agreement. 

 

Article 21 - Force majeure 

1. Quinton House is not liable if it is unable to fulfill its obligations under the Agreement as a result of a force majeure situation, nor can it be obliged to fulfill any obligation if it is prevented from doing so as a result of a circumstance that is not attributable to its fault and is not for its account by virtue of the law, legal act or generally accepted standards.

2. Force majeure is in any case understood to mean, but is not limited to what is understood in this regard in law and jurisprudence, (i) force majeure of suppliers of Quinton House, (ii) failure to properly fulfill obligations of suppliers prescribed or recommended to Quinton House, (iii) defective goods, equipment, software or materials of third parties, (iv) government measures, (v) electricity failure, (vi) failure of the internet, data network and telecommunication facilities (for example due to: cyber crime and hacking), (vii) natural disasters, (viii) war and terrorist attacks, (ix) general transportation problems, (x) strikes in Quinton House's business and (xi) other situations that in Quinton House's judgment are beyond its control that temporarily or permanently prevent the fulfillment of its obligations.

3. Quinton House has the right to invoke force majeure if the circumstance that prevents (further) fulfillment occurs after Quinton House should have fulfilled its obligation.

4. During the period that the force majeure continues, the parties can suspend the obligations under the Agreement. If this period lasts longer than two months, each of the parties is entitled to dissolve the Agreement, without any obligation to pay compensation to the other party. 

5. Insofar as Quinton House has partially fulfilled or will be able to fulfill its obligations under the Agreement at the time of the occurrence of force majeure, and the part fulfilled or to be performed has independent value, Quinton House is entitled to to be invoiced separately. The tenant is obliged to pay this invoice as if it were a separate Agreement. 

 

Article 22 - Complaints

1. If the Tenant is not satisfied with the Rented Property and/or has complaints about the (performance of the) Agreement of Quinton House, the Tenant is obliged to report these complaints as soon as possible, but at the latest within 14 calendar days after the relevant reason for the complaint. led to report. Complaints can be reported via info@quintonhouse.nl with the subject “Complaint”.

2. The complaint must be sufficiently substantiated and/or explained by the Tenant for Quinton House to be able to handle the complaint.

3. Quinton House will respond substantively to the complaint as soon as possible, but no later than 7 calendar days after receipt of the complaint.

4. The parties will try to reach a solution together.

 

Article 23 - Applicable law

1. Dutch law applies to every Agreement between Quinton House and the Tenant. The applicability of the (CISG) Vienna Sales Convention is expressly excluded.

2. Quinton House has the right to change these terms and conditions and will notify the Tenant accordingly. 

3. In the event of translations of these general terms and conditions, the Dutch version shall prevail.

4. In the event of an explanation of the content and purport of these general terms and conditions, the Dutch text thereof is always decisive. Quinton House has the right to unilaterally change these general terms and conditions.

5. All disputes arising from or as a result of the Agreement between Quinton House and the Tenant will be settled at the competent court in Central Netherlands, Utrecht location, unless mandatory provisions lead to the jurisdiction of another court.

Utrecht, 31 August 2022

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